miyaqq Casino & Sportsbook Data Care

This page describes what we collect when you use miyaqq and how we keep that data protected. When you register for an account, log in from your phone, deposit via DANA or e-wallet, or place a bet on Liga 1, we gather information about you. We treat that information with care—encrypting it, limiting access, and using it only for legitimate purposes tied to account security, payments, and regulatory compliance.

Our privacy commitment is straightforward: we do not sell your personal data to third parties for marketing. We do not track your behaviour outside our platform to build advertising profiles. We do collect enough information to verify your identity, process your payments, detect fraud, and comply with local law. All of this happens behind the scenes on our miyaqq servers, with strict access controls and regular security audits.

This policy explains what data we collect, how we use it, who has access, how long we keep it, and what rights you have. If you have questions or concerns after reading, our support team can clarify specific points or help you exercise your data rights.

What we collect on your miyaqq account

When you register, we collect your legal name, date of birth, email address, and phone number. We use this information to verify your identity and create your account. During account opening, you also provide your address and a document (national ID or passport) for Know Your Customer (KYC) verification. We photograph or upload this document to our secure system, where it is encrypted and retained only as long as required by law.

When you fund your account, we collect payment information: the e-wallet or bank account you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We never store your full payment credentials—card numbers, banking passwords, or wallet PINs. Instead, we use tokenised payment processors that handle sensitive data on their secure servers. We store only a token (a reference code) that lets us process future payments without re-entering credentials.

When you use our miyaqq platform—placing bets, playing slots or live-dealer games, chatting with support—we log your actions. This includes bet details, game outcomes, chat transcripts, and device information (phone model, operating system, IP address). We collect this to prevent fraud, settle disputes, improve our service, and comply with regulations. Your IP address tells us your approximate location; we use this to verify you are accessing our service from a permitted jurisdiction.

How we use your data on miyaqq

We use your data for account operations: verifying your identity, processing deposits and withdrawals, settling bets, detecting fraud, and preventing abuse. We use it to communicate with you—sending email or SMS notifications about account activity, promotions, or important updates. We analyse aggregated (anonymised) data to understand player preferences and improve our game library, sportsbook offerings, and platform stability.

We may share your data with third parties in specific cases: payment processors (to process your mobile banking or bank transfer), fraud-detection services (to identify suspicious activity), and regulatory bodies (if required by law or court order). We do not sell your data to marketers or data brokers. We do not use your data to build profiles for targeted advertising on external websites.

Our servers may sit outside your jurisdiction—potentially in Southeast Asia, Singapore, or other regions. By using miyaqq, you consent to your data being processed and stored outside your home country. Your data is subject to our privacy policy and applicable international data-protection principles, not necessarily the data laws of your home jurisdiction.

Your rights and our data retention on miyaqq

We retain your personal data only as long as necessary. Account registration data (name, date of birth, identity document) is kept for as long as your account is active, plus a retention period mandated by law (typically 5–7 years for financial compliance). After that period, we delete or anonymise the data. Payment transaction records are retained per banking regulations. Bet logs and game history are available to you through your account indefinitely but are encrypted and access-restricted.

You have the right to request access to your personal data held by miyaqq. You can ask us what information we have, why we're holding it, and who we've shared it with. You can also request correction of inaccurate data—for example, if your registered address is wrong. To exercise these rights, contact our support team with a formal request; we will respond within a standard timeframe.

You have the right to request deletion of your data under certain conditions. However, if you have an active account or outstanding transactions, we may retain data needed to settle those transactions or comply with legal obligations. You can close your account anytime; upon closure and after any retention period, we will delete personal data except where law requires ongoing retention (e.g., anti-money-laundering records).

Security practices and contact on our miyaqq platform

We implement industry-standard security measures: firewalls, intrusion detection, regular penetration testing, and staff training on data protection. We do not guarantee absolute security—no system is non-specific info secure—but we undertake to maintain reasonable safeguards. If we discover a data breach affecting your information, we will notify you without undue delay via email or in-app message.

If you have questions about our privacy practices, wish to exercise your data rights, or suspect data misuse, contact our support team. Around Idul Fitri, Idul Adha, and other holidays, response times may be longer as staff observe public holidays. Our team is multilingual and available to assist in English and other languages.

• We collect name, date of birth, email, phone, address, and identity documents during registration
• Payment data is tokenised; we never store full card numbers or banking credentials
• We log account activity (bets, games, IP address) for fraud detection and compliance
• We encrypt data in transit and at rest using industry-standard methods
• We do not sell personal data to marketers or external parties
• Servers may be located outside your jurisdiction; you consent to this by using miyaqq
• You have rights to access, correct, and delete your data under applicable conditions
• We retain data as long as necessary for account operations, legal compliance, and fraud prevention